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Zoom app crashes.Zoom Keep Crashing – How To Fix
Zoom Keep Crashing – How To Fix.
To overcome this, plug your external webcam in before launching Zoom. You should then be able to access the settings screen, and change your device if necessary. Still no luck? Follow our guide for when your webcam isn't working on Windows. You've updated Zoom, but don't forget about the drivers for your webcam. You should also ensure your Windows audio drivers are up-to-date. Outdated drivers can cause compatibility issues and might be why Zoom crashes or freezes.
To double-check, go to the device manufacturer's website and look for the most recent drivers, then download and install them.
Conversely, perhaps your Zoom issues started after you updated your drivers. In this circumstance, you should roll back your drivers to an earlier version where you didn't have any problems. For support, see our guide on how to roll back drivers in Windows. Though Zoom should play nicely with other programs on your system, you might find that something is unexpectedly causing Zoom to crash or freeze.
You should take a look at all your running processes and close any that you don't need; especially those which might use your camera or webcam in the background, like other conferencing or chat software.
Highlight any apps and background processes you don't need in turn, and click End task. You should disable this if you've got PowerToys it isn't a default Windows utility.
To do so, launch PowerToys, switch to the Video Conference Mute tab from the left-hand menu, and toggle the feature Off. Restart Zoom once you've done that. All being well, one of the troubleshooting steps above has resolved your issue with Zoom freezing or crashing. If it hasn't, you should contact Zoom's support team directly, or your system administrator if you run Zoom through a business or education license.
You can give it a shot to see how things go. After the process completes, reboot your PC for the changes to take effect. Then launch the Zoom client. If the crashing issue persists, take a look at the fixes below. To fix Zoom crashing and avoid other potential program issues, you should always update your device drivers to the latest version. And here are two safe ways for you:. Be sure to choose only drivers that are compatible with your Windows version.
Driver Easy will automatically recognize your system and find the correct drivers for your hardware, and your Windows version, and it will download and install them correctly:. Restart your computer and launch Zoom to test. The built-in integrated graphics card on your PC is usually not powerful to manage demanding apps and games and can cause them to crash.
AMD users can follow this guide to configure switchable graphics in Radeon settings. Check if Zoom still crashes a lot. To check if your system is damaged and restore it to the peak performance, you may need a professional PC repair tool. Reimage is a Windows repair solution with various powerful functions. If none of the solutions above helps you out, you should consider reinstalling Zoom to solve the underlying issues during your previous installation.
Or you can simply switch to another browser that make the Zoom meeting works. Hopefully one of the fixes above solves your Zoom crashing problem.
Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo.
Using headphones helps reduce the echoing effect, too. Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door. You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones.
Lagging and freezing usually indicate a problem with your internet connection. On a mobile device, move to an area with a better connection to see if this helps. On PCs, stick with a wired Ethernet connection, if possible.
Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around Kbps. You can always check your current speeds with a quick internet speed test. If the speeds are undesirable, repeat Solution 1. Also, you can check out our tips on how to increase internet speed.
To access these options, click the cog icon Settings on the main screen of the Zoom desktop app, or click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu. Sharing your screen is an important part of many Zoom calls. Sharing your screen takes up a lot of bandwidth. Use a wired connection, if available, for the best performance.
Your meeting will then start with only audio, freeing up bandwidth. Your video will not be automatically turned on. When sharing your screen, the viewer can request remote control to help you troubleshoot or explain a process more clearly. This tool is listed as Request Remote Control under View Options and can be accessed at any time while sharing the screen. Chances are, the sharer host is not agreeing to the request for remote control. A notification will pop up on their screen, and they must choose Allow to enable remote control.
The sharer host may be interrupting the process. Technically, the person sharing their screen can stop the remote control at any time by clicking their mouse.
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